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Louisiana Insurance News

Insurance lobbyists and industry-friendly lawmakers routinely say Louisiana needs to deregulate to become more attractive to insurers. But recent revelations make it clear that Louisiana needs more accountability and transparency when it comes to insurance, not less.

The Advocate's Sam Karlin recently published a four-part series on Louisiana's insurance crisis, detailing the dark truth behind the collapse of our insurance market (Part 1 Part 2 - Part 3 - Part 4). 

Following Hurricanes Laura and Ida, eleven insurance companies went belly up. These companies
"operated under a structure that sent hundreds of millions of dollars off the books of the insurer to less-regulated affiliates," according to the Advocate. One of the failed companies, Southern Fidelity, even purchased a $5.7 million hunting lodge, which company lawyers said the CEO and his family used as a “personal residence” for years.

The state eagerly welcomed these eleven insurers with loads of grant money and tens of thousands of policies from Citizens, the state's insurer of last resort. Consequently, when these eleven insurers failed, they comprised one-sixth of Louisiana's market. 

Their collective failure had devastating effects on Louisiana's insurance market.
Hundreds of thousands of Louisiana homeowners were burdened with sharp premium increases of up to 111%. Tens of thousands of storm victims were stuck in insurance purgatory, and Louisiana taxpayers were forced to cover tens of thousands of unpaid claims.

When these insurers collapsed, more than 41,000 unpaid claims were absorbed by the Louisiana Insurance Guaranty Association (LIGA), a taxpayer-funded state nonprofit that handles ongoing claims from failed insurance companies.
LIGA is expected to pay north of $1 billion in claims and premium refunds. 

The Advocate also reports that 15,294 policyholders remain stuck in insurance purgatory, waiting for their claim to be paid. To make matters worse, LIGA is immune to attorney fees, so policyholders will never be made whole.

Moreover, according to the Advocate, Louisiana led the nation in 2022 in claims paid after 60 days, which resulted in more complaints against insurance companies and more litigation. A Louisiana Legislative Auditor found that 67% of complaints were settled in favor of the policyholder. 

The delays, denials, and lowball offers from insurers have only exacerbated the suffering of Louisiana storm victims. The Department of Insurance has found that insurers have failed to follow state laws and forced policyholders to litigate their claims.

“Louisiana's insurance market collapsed, in part, because insurers comprising one-sixth of the market failed after sending hundreds of millions of dollars to unregulated, off-the-books affiliates, instead of paying claims for policyholders,"  said Ben Riggs, executive director of Real Reform Louisiana, a consumer advocacy group fight for insurance reforms. "Louisiana cannot afford to continue listening to the insurance industry about how to solve the insurance crisis. That's putting the fox in charge of the hen house. We must protect the rights of policyholders. Louisiana desperately needs real insurance reform that lowers rates, holds insurance companies accountable, and ensures transparency for policyholders.”


Click here to contact your legislator and demand change!

Read the four-part bombshell series from the Advocate below:

By Ben Riggs February 18, 2025
Big Insurance's Louisiana Boondoggle. Former Missouri State Insurance Commissioner Jay Angoff recently testified before the Louisiana Senate Judiciary A Committee. The former commissioner reviewed data provided by insurance companies to the National Association of Insurance Commissioners (NAIC). The hearing and most of the data presented focused on personal and commercial auto insurance. A key takeaway on personal auto from the NAIC data was that Louisiana's insurance market is competitive and profitable. This revelation was particularly interesting because it undercuts Commissioner Tim Temple's analysis of the Louisiana insurance market and his legislative agenda. Commissioner Temple has repeatedly stated: "If we get more companies in Louisiana, then that helps solve issue number one which is availability. Once you have more companies in Louisiana, that helps work on problem number two which is affordability.” Yet, the data presented by former Commissioner Angoff painted an entirely different picture.
By Ben Riggs February 18, 2025
Expert, Former Commissioner Testifies on Louisiana's Insurance Market. Former Missouri State Insurance Commissioner Jay Angoff recently testified before the Louisiana Senate Judiciary A Committee. The former commissioner reviewed Louisiana’s insurance regulations, other states’ laws, and information provided by insurance companies to the National Association of Insurance Commissioners (NAIC). Mr. Angoff provided a detailed, data-filled report on Louisiana's insurance market. He explained how lax regulations that make Louisiana an extreme outlier contribute to high insurance rates. Additionally, he discussed the high returns insurers are seeing on policies in Louisiana and the massive profits rolling in on investments on their $1 trillion surplus. Below are highlights from the hearing and a copy of Mr. Angoff's complete report and testimony.
By Ben Riggs February 18, 2025
New U.S. Senate Report Shines Light on Louisiana's Insurance Crisis. In 2024, Commissioner Tim Temple and lawmakers repealed a crucial safeguard for Louisiana policyholders, allowing insurers to cancel home insurance policies at will. This alarming change took effect on January 1, 2025, leaving policyholders vulnerable. Why is this important: The increased threat of severe weather has led to a rampant increase in non-renewals nationwide. The New York Times reports that "since 2018, more than 1.9 million home insurance contracts nationwide have been dropped. In more than 200 counties, the nonrenewal rate has tripled or more." This is all according to findings in a new report from the U.S. Senate Budget Committee. T h e report notes that "Florida and Louisiana — the top two states by non-renewal rate in 2023 — also experienced 280% and 267% increases, respectively, in non-renewal rate percent change from 2018 – 2023." Lafourche, Terrebonne, and Jefferson Parishes have among the highest non-renewal rates in the nation for 2023. Orleans, Terrebonne, and Tangipahoa Parishes have suffered among the largest increase in non-renewals.
By Ben Riggs October 1, 2024
Insurance Companies Caught Cheating Storm Victims
By Ben Riggs July 10, 2024
Are Louisiana Policyholders Subsidizing Insurer Profits in California with High Premiums?
By Ben Riggs February 16, 2024
Insurance Industry: "Credit Scores" Among Reasons for Louisiana's Rising Insurance Costs. A new report shows that auto insurance rates are skyrocketing, rising by 26% across the U.S. On average, Louisiana drivers pay $2,909 annually, roughly 6.53% of their income for auto insurance. Wayne Watley at Watley Insurance Group lists “credit scores” among the reasons for Louisiana’s rising auto insurance costs, including poor roads and uninsured motorists. Mr. Watley goes on to say, “It’s a challenge because we’re not one of the richest states, but we have some of the highest premiums.” He is correct—and the data backs him up. Insurance companies use credit scores to determine insurance rates for policyholders. Louisiana ranks 48th in median household income and 49th in average credit score . According to a recent study , safe drivers in Louisiana with poor credit pay 111% more than safe drivers with excellent credit ($1,505 / $713). Consequently, Louisiana has the second-highest auto insurance rates in the nation, which leads to more uninsured motorists, another primary cause of higher insurance rates. The use of credit scores in rate setting also creates perverse incentive structures that make Louisiana roads less safe. In Louisiana, safe drivers with poor credit pay an average of $905 more than drivers with a DWI and excellent credit ($3,548 / $2,643). Meanwhile, traffic fatalities increased by 21% from 2019 to 2022 in Louisiana, and the fatality rate per 100 million vehicle miles traveled increased by 18%, according to KPLC . Louisiana desperately needs real insurance reforms that lower costs, protect consumers, hold insurers accountable, and make our roads safer.
By Ben Riggs January 9, 2024
New Year, Same Problem
By Ben Riggs September 7, 2023
Five Alarm Insurance Crisis; Regulators, Lawmakers Keep Pointing at Red Herring.
By Ben Riggs September 7, 2023
Safe drivers with bad credit are penalized in Louisiana, leading to higher auto insurance rates.
By Ben Riggs August 1, 2023
How Insurance Companies Make Big Bucks by Delaying Claims
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